Discover Why Your Ecommerce Visitors Don’t Buy
I help e-commerce brands uncover why visitors don’t convert using user research, analytics, and behavioral insights.
Trusted by teams behind leading ecommerce brands
Struggling to Turn Traffic into Sales?
You’re driving traffic to your store, but conversions aren’t where they should be.
Analytics tell you what is happening, but not why visitors leave or what stops them from buying.
That’s where Conversion Partners comes in.
Through deep user research and behavioral analysis, I uncover the hidden friction points costing you revenue.
How we can work together.
CRO Research Audit
(One - Time)
Find out what’s really holding back your conversions.
A fast, research-driven diagnosis that uncovers the biggest friction points in your ecommerce funnel and highlights quick opportunities to improve conversions.
Includes:
✔ Funnel & analytics review (drop-off points, GA4 insights)
✔ Heatmap & session recording analysis (5–10 key pages) ✔UX heuristic review of product, cart, and checkout pages. ✔Identification of major conversion blockers.
✔ Top 3–5 actionable recommendations with quick wins.
BestEcommerce stores that want quick insight into why visitors aren’t converting
• Brands preparing for a site redesign or CRO program
• Teams looking for fast wins before investing in deeper research
Research Sprint
(4-6 Weeks)
A 4–6 week deep research project uncovering why visitors don’t convert.
Includes:
✔ Funnel & behavioral analysis
✔ Heatmap & session recording insights
✔ User testing (5–10 sessions recorded & analyzed)
✔ Customer surveys & polls
✔ User testing (5–10 sessions)
Deliverable:
A full CRO insights playbook with prioritized opportunities for growth.
Best for: Stores preparing for CRO testing, redesigns, or scaling growth.
Ongoing Research Partner
( Monthly Retainer)
Your outsourced user research team — continuous insights, ongoing growth.
For brands that want to feed their CRO and dev teams with a steady flow of user insights.
✔ Continuous monitoring (heatmaps, session recordings)
✔ Regular customer surveys & polls
✔ Monthly insights call with action plan
✔ Quarterly research playbook (strategic roadmap)
Best for: Stores with active CRO/experimentation programs that need a steady pipeline of user insights.
About Conversion Partners
I’m Philemon Opolot – founder of Conversion Partners, a CRO specialist with 4+ years of experience. In the past, I’ve worked with e-commerce brands like Woolworths South Africa, Canon EMEA, and Flying Flowers — helping them uncover insights that drove growth.
Today, I’ve taken that experience and poured it into Conversion Partners — a user research–focused CRO service for e-commerce businesses. Conversion Partners is a user research-focused CRO consultancy for ecommerce brands.
I don’t run A/B tests. Instead, I specialize in finding out why visitors aren’t converting and giving you clear, actionable insights your team can test and implement.
Now, my focus is entirely on helping e-commerce stores like yours turn research into revenue.
How I work: From insight to action
No guesswork. Just structured, evidence-based research that leads to growth.
At Conversion Partners, I use a 3-step methodology to uncover why your e-commerce visitors aren’t converting — and what to do about it.
